Privacy Policy for Lowe’s Dry Cleaners & Alterations
Last Updated: October 26, 2025
This Privacy Policy describes how Lowe’s Dry Cleaners & Alterations (“the Company,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use, or make a purchase from our website at lowedollarcleaners.com (the “Site”) or interact with us online.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you register for our newsletter, enter a contest, fill out a contact form, or use our dry cleaning services. The types of personal information we collect include:
- Contact Details: Your first and last name, email address (especially for Mailchimp newsletter sign-ups), and phone number.
- Location/Service Details: Your physical address (if using any potential future pickup/delivery service).
- Transaction Data: If we use the website for online payments, we will collect payment details. However, **all payment processing is handled securely by third-party processors (e.g., Square)** and we do not store your full credit card details on our servers.
- Usage Data (Cookies & Tracking): Information about how you access and use the Site, such as your IP address, browser type, pages viewed, and the time spent on the Site. We collect this data using cookies and third-party tools like Google Analytics and Mailchimp integration.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: To process and manage dry cleaning and alteration orders (if applicable).
- Marketing & Communication: To send you our email newsletter, contest announcements, special offers, or other marketing communications for which you have specifically opted in via Mailchimp.
- Customer Support: To respond to your inquiries, questions, and requests.
- Improvement: To analyze website traffic, usage patterns, and marketing effectiveness to improve our Site and service offerings.
- Legal Compliance: To comply with legal obligations and protect our rights.
3. Sharing Your Personal Information
We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties for their own marketing purposes.
We may share your information with trusted **Third-Party Service Providers** who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. These providers include:
- Email Marketing: **Mailchimp** (to manage and send our newsletters and contest emails).
- Analytics: **Google Analytics** (to track website traffic and user behavior).
- Website Hosting: **BlueHost** (to host our website and database).
- Payment Processing: **Square** (for secure transaction handling).
We will also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
4. Cookies and Tracking Technologies
We use “cookies” and similar tracking technologies (like those from Mailchimp and Google Analytics) to enhance your experience and gather information about visitors and visits to our websites. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. However, turning off cookies may affect the functionality of some features on our site.
Do Not Track Disclosure: We do not currently monitor or take any action with respect to “Do Not Track” signals or other mechanisms that provide consumers the ability to exercise choice regarding the collection of Personally Identifiable Information (PII) about an individual consumer’s online activities over time and across third-party web sites or online services. We continue to review new technology and may adopt a standard once one is established.
5. Your Choices and Rights (Opting Out)
You have the following rights regarding your personal data:
- Opt-Out of Marketing: You can **unsubscribe** from our newsletter and marketing emails at any time by clicking the “unsubscribe” link provided at the bottom of every email sent via Mailchimp.
- Access, Correction, Deletion: You have the right to request access to the personal data we hold about you, to ask for corrections, or to request deletion of your data.
- No Sale of Personal Information: Lowe’s Dry Cleaners & Alterations **does not sell** your Personal Information for monetary consideration or otherwise share it for cross-context behavioral advertising.
To exercise any of these rights, please contact us using the information provided below.
6. Contacting Us
If there are any questions regarding this Privacy Policy, you may contact us using the information below:
Lowe’s Dry Cleaners & Alterations
Address: 1001 Jefferson Blvd #900, West Sacramento, CA 95691
Email: [email protected]
Phone: 916-371-2699